LONDON, JULY 9-10th, 2025

Community-led World Summit: London and Online

The new home for Evolving Community Leaders.

Community and Social Media Manager

Austin, TX, USA
Remote

Job Overview

World of Warships is seeking a dynamic Community and Social Media Manager to drive engagement and foster a vibrant online community for our Warship player base. This position will be a hybrid role, reporting into the office 2-3x per week, and working remotely the remaining days. We will not be providing relocation for this position.

Reports to

Lead Community Manager

What will you do?

  • Work closely with cross-functional teams to align communications and support game updates, events, and campaigns.

  • Read and stay up to date on the current version, and the next two versions to have a full understanding of the content that is being published in World of Warships.

  • Stay up-to-date on industry trends, emerging platforms, and innovations in both social media and community management.

  • Support and participate in live events, representing the brand and engaging with players in person and online.

  • Produce engaging multimedia content (e.g., memes, videos) to enhance community engagement.

  • Perform other tasks as required.

What are we looking for?

Community Management:

  • Act as one of the primary faces and voices of World of Warships across our community channels.

  • Foster positive relationships with players by engaging in discussions and responding to feedback constructively.

  • Support publishing and development departments including community contributors, volunteers, fan groups, marketing and business development.

  • Contribute to initiatives aimed at player retention and satisfaction, including supporting tournaments, live events and social media efforts.

 

Social Media Management:

  • Own and operate official social media channels (e.g., Facebook, X, Instagram, TikTok and new platforms as needed).

  • Support our game versions with a full support plan with social media copy, two months in advance.

  • Request art, video and other content utilizing internal processes and JIRA two months in advance.

  • Ensure accuracy and proof reading of all posted content, including making sure all content matches the actual content of the game.

  • Execute social media strategies assigned by the Lead Community Manager that align with global goals, collaborating with relevant stakeholders.

  • Create compelling social media campaigns that resonate with the community, emphasizing gameplay, trending meme content and historical context.

  • Use data analytics to measure performance, suggest optimizations to strategies, and generate regular reports on social media effectiveness.

  • Execute best practices and standards for social media usage, coordinating with global teams to ensure consistency.

  • Explore collaboration opportunities to increase engagement.

  • Work with our in house content designer and community team to execute our social media strategies and to jump on current trends with opportunistic + audience relevant content.

 

What additional skills will help you stand out?

  • Experience producing and hosting livestreams, with knowledge of livestreaming technology and tools.

  • Experience utilizing Hootsuite or similar Social Media tooling.

  • Experience supporting a live service game with social media.

  • Background in organizing tournaments or in-person events.

  • Basic data analysis skills to monitor community sentiment and engagement trends.

  • Knowledge of additional languages is a plus but not required.

Work mode

Hybrid (2-3 days of work from the office)

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Austin include:

  • Video game areas, Table tennis set up and more... 

  • Health Insurance (including family coverage), 401k plan

  • Mental well-being program (iFeel)

  • Wellbeing perks (Dedicated Well-being room)

  • Career development and education opportunities within the company

  • Employee discounts

  • Personal Gaming Account 

  • Coffee, fruits, snacks in the office

  • Company events 

  • Seniority Awards  

  • Referral program - you can recommend the best talents to the Company and receive a reward 

Full-time
NA
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