About the job

Creative Agency is seeking a passionate and results-oriented Community Manager to join our team.

We're looking for a dynamic individual with a deep understanding of social media trends and a proven ability to build and engage online communities. The ideal candidate will be a creative thinker with excellent communication and interpersonal skills, and a passion for fostering meaningful connections with our audience.

RESPONSIBILITIES:

Community Building

• Foster and nurture a vibrant and engaged social community across key platforms (Instagram, TikTok, Facebook, etc.).

• Proactively identify and capitalize on emerging platforms and trends.

Content Strategy & Planning

• Develop and execute compelling monthly content calendars aligned with brand objectives and industry trends.

• Collaborate closely with the creative team to develop engaging and innovative content across all platforms.

• Conduct thorough trend research and "trend-mining" to identify relevant opportunities to authentically integrate the brand into trending conversations.

Community Management

• Actively engage with followers across all platforms, responding to comments, messages, and reviews in a timely and authentic manner.

• Cultivate and maintain positive relationships with key influencers, partners, and brand advocates.

Data Analysis & Reporting:

• Monitor and analyze key social media metrics (e.g., reach, engagement, sentiment) to track performance and identify areas for improvement.

• Generate regular reports on key findings and provide actionable recommendations to optimize social media strategies.
  

EXPERIENCE:

• 3-5 years of proven experience in social media marketing, with a strong emphasis on community management.

• Proven ability to create engaging and effective social media content, with a portfolio showcasing past work.

• Ability to craft compelling and SEO-optimized social media copy that captures attention and drives engagement.

• Willingness to work occasional evenings and weekends to address urgent matters or participate in time-sensitive campaigns.

• A strong understanding of social media platforms, trends, and best practices.