Role Description

We’re looking for a Reactive Creator/Community Manager to build and retain engagement across our social channels.

You will have exceptional oral and written communication skills and able to develop engaging content. You should have the ability to moderate online and offline conversations with our community as well as acting as the face and voice of the brand and manage all community communications.

Responsibilities

• Setting and implementing social media and communication campaigns to align with marketing strategies

• Understanding and implementing the brand ToV while confidently responding and connecting with followers.

• Being proactive and seeking out new and unique opportunities for the brand to connect with customers and creators.

• Working with the creative team to provide engaging text, image and video content for social media accounts

• Monitoring and reporting on feedback and online reviews

• Coordinating with relevant departments and teams to ensure brand consistency

• Liaising with brand departments to stay updated on new products and features

• Building and managing relationships with stakeholders both internally and externally

• Stay up-to-date with digital technology trends

Skills and Experience

• Experience launching initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)

• Ability to identify and track relevant community metrics (e.g. repeat attendance at events)

• Excellent verbal communication skills

• Excellent writing skills

• Hands on experience with social media management for brands

• Ability to interpret website traffic and online customer engagement metrics

• Knowledge of online marketing and marketing channels

• Attention to detail and ability to multitask

The pay range for this role is $70,000-$80,000 . Individual compensation will be commensurate with the candidate's experience and local cost of labor. Salary is subject to change based on factors such as geographic location and cost of living in location of hire.

Applicants must be legally authorized to work in the United State

Who are we?

T&Pm is the world’s only truly full-service independent agency network, combining the energy and agility of a partner-owned business with the scale and strength of our alliance with WPP and GroupM.

We believe in The Power of &, bringing diverse talent together to transform the way great brands are built. Our teams blend creative, media, experience and technology specialists from across our marketing practices. The performance mindset of these teams optimises to business outcomes in every channel, fueled by the latest innovations in AI. Working alongside our clients’ marketing departments, we deliver ‘&mplified Creativity’ to solve their business and brand challenges seamlessly, creatively and efficiently.

Ultimately of course, we are our people. They’re the most important part of our business, so we want to make a lasting impression on them in the same way they do on us, by striving to become the most important place in their careers.

That’s why we do our best to build strong communities around them; provide the best possible opportunities for them to develop & grow; and empower them to make a difference to their clients and the world at large. Our strengths often lie in our differences, so we challenge and champion each other and our clients, to be the very best we can be.

T&Pm embraces and celebrates diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide creative agency that represents global clients. The more inclusive we are, the more brilliant work we can create together.