About Posh

Humans are fundamentally social creatures, but the largest “social” companies today have evolved into purely digital content providers, exacerbating the isolation, loneliness, and mental health challenges plaguing our society. Posh enables anyone to become an event organizer and build a community around their followers, bringing people together in person to cultivate real-world human connections. Founded by event enthusiasts and college dropouts, we’ve built the ultimate tools for creating, marketing, and selling tickets to social experiences.

In just three years, Posh has grown to a team of 40+, expanded to 3M+ users, secured $31M in venture funding, and facilitated over $100M in transactions.

About The Role

At Posh, the Community team sits at the intersection of Sales, Success, Marketing, and Product. As a Community Manager you’ll have the opportunity to lead the development and management of our Affiliate Community. Reporting to the Head of Community and working hand in hand with the Community Growth Lead, Affiliates, this is an opportunity to manage a community that is driving growth to Posh across the United States.

Key Responsibilities:

• Launch and manage the Affiliate Community Chat where we communicate directly with our Affiliates and share updates

• Launch and Manage strategic partnerships with our Channel Partners to ensure high-lead generation from their database

• Develop a moderation strategy to keep the community engaged, drive referral leads, and extend affiliate lifetime within program

• Create and manage a monthly newsletter to drive engagement, foster competition, and community participation

• Create and manage a rewards and loyalty program and tiering system for our affiliates, ensuring continuous growth

• Track the affiliate communities overall health and program participation

Skills and Experience You’ll Need

• You have approximately 3-5 years of experience in Customer Success and Community Management leading initiatives growing and managing large communities

• You have strong communication skills, attention to detail, and enjoy building processes

• You have experience influencing without direct authority at senior levels internal and external to the organization

• Experience managing diverse communities and working with creators, organizers, and freelancers

• Strong organizational skills with a passion for building and nurturing relationships.

• Data-driven mindset; ability to track, analyze, and report on community health metrics.

• Strong understanding of community management tools and platforms like WhatsApp, Salesforce, Airtable, and Zappier

• Bonus Points if you have prior experience in Customer Success and Business Development Representative

Compensation & Benefits

• Salary: $138,800 OTE (Base + Commission Structure)

• Competitive Equity Package

• Health & Dental Insurance

• Equinox Membership

• Unlimited PTO

• Team Events, Dinners, & Offsites, Free Event Tickets to Dope Shows

• New MacBook

• Daily Uber Eats Credit

• Fully covered travel to awesome US cities

Relocation - This job is strictly in-person. Relocation bonuses are available for out-of-state candidates.

Note: This is an in-office role where you are expected to be able to come into the office Monday - Thursday.

To Apply: Please submit your resume in the application portal. While we appreciate all applications, only selected candidates will be contacted. We store all applications in our talent database for future opportunities.