About the Job

A Developer Relations Engineer is a technical expert, strategist and communicator with deep empathy for developers. This discipline combines practical engineering skills with firm diplomacy across organisational boundaries, in both directions. Like our audience, a Developer Relations Engineer is never satisfied with the status quo, and is driven by an insatiable curiosity to find better ways to get things done. They are problem-solvers and inventors, who understand people's needs and love the way that tools can be adapted to meet them. They stay current with tech trends and provide insights and guidance while fostering innovation.

Job Responsibilities

• take part in team product meetings, at levels from strategy to day-by-day development progress, contributing insight and expertise

• maintain conversations with developer community members wherever they may be found - IRC, social media, product forums, meet-ups and more

• work with colleagues in other teams in the company, as part of efforts to help establish commonality and consistent approaches 

• help solve specific technical problems that users or colleagues have identified 

• contribute to technical documentation to ensure that developer users' needs are met there

• work on technical articles, presentations or workshops 

• identify new opportunities and directions for improvement in the developer experience we provide

• present at conferences, meetups or technical events

Skills & Experience

• is a programmer or developer with a demonstrable passion for and engagement in open-source software

• has worked with real-world challenges developing and deploying software using Linux

• has practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers)

• understands current software packing issues and trends in the Linux ecosystem 

• has been a contributor to open-source communities, software and documentation

• is an engaging, vivacious speaker and presenter

• can work effectively, tactfully, empathetically and confidently in contexts where different parties have different perspectives, needs and understanding

• builds trust, relationships and confidence

• is willing to travel globally twice a year for company events, as well as to upstream and partner events

• previous experience in a developer advocacy or community role

• in-depth familiarity with Ubuntu and the Canonical ecosystem of products

Benefits

• Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!

• Personal learning and development budget of USD 2,000 per year

• Annual compensation review

• Recognition rewards

• Annual holiday leave

• Maternity and paternity leave

• Employee Assistance Programme

• Opportunity to travel to new locations to meet colleagues from your team and others

• Priority Pass for travel and travel upgrades for long haul company events