Erica Kuhl is a pioneering community builder and strategist with over two decades of experience creating impactful, customer-focused communities. As the architect of Salesforce’s award-winning Trailblazer Community, she transformed customer engagement into a powerful driver of growth and innovation. During her 17-year tenure at Salesforce, Erica developed the community from scratch, overseeing strategy, programs, and ROI metrics, ultimately fostering a thriving network of over 3 million members.

Now a sought-after consultant, Erica helps companies design and scale thriving communities that foster connection, collaboration, and loyalty. Through her firm, Erica Kuhl Consulting, she leverages her extensive enterprise community expertise to empower brands to unlock the true potential of their audiences and build meaningful, long-lasting relationships. Her passion lies in transforming the way organizations team up with their customers through community, guiding them to adapt strategies suitable for any company stage.